{"id":3067,"date":"2010-11-11T19:55:22","date_gmt":"2010-11-11T14:25:22","guid":{"rendered":"http:\/\/windowsvj.com\/wpblog\/2010\/11\/inbuilt-tool-in-windows-7-to-record-problem-steps-problem-steps-recorder\/"},"modified":"2010-11-11T19:55:22","modified_gmt":"2010-11-11T14:25:22","slug":"inbuilt-tool-in-windows-7-to-record-problem-steps-problem-steps-recorder","status":"publish","type":"post","link":"http:\/\/windowsvj.com\/wpblog\/2010\/11\/inbuilt-tool-in-windows-7-to-record-problem-steps-problem-steps-recorder\/","title":{"rendered":"Inbuilt tool in Windows 7 to Record problem steps : Problem Steps Recorder"},"content":{"rendered":"<h5><a name=\"Article34\"><\/a><\/h5>\n<p>One of the most troublesome issues of troubleshooting is to find out exactly how it happened and for what. Obviously, some processes are non-recoverable. For them you cannot repeat the process and risk hardware just because a troubleshooter wasn\u2019t able to understand where it had error. Here is a wonderful tool for Windows 7. A feature new to Windows 7, called <strong>Problem Steps Recorder<\/strong> looks to be the missing tool for documenting where it all goes wrong.<\/p>\n<p><a href=\"http:\/\/windowsvj.com\/wpblog\/wp-content\/uploads\/2010\/11\/image6.png\"><img loading=\"lazy\" decoding=\"async\" style=\"background-image: none; border-bottom: 0px; border-left: 0px; margin: 0px auto; padding-left: 0px; padding-right: 0px; display: block; float: none; border-top: 0px; border-right: 0px; padding-top: 0px\" title=\"image\" border=\"0\" alt=\"image\" src=\"http:\/\/windowsvj.com\/wpblog\/wp-content\/uploads\/2010\/11\/image_thumb6.png\" width=\"548\" height=\"87\" \/><\/a><\/p>\n<p>The tool is just an advanced version of the screen capture software but with other in- depth functionalities. It is kind of an automated <strong>Print Screen<\/strong> plus background documenting all the mouse clicks, key strokes and gathering some technical reading material, which are stored and saved as the results. <\/p>\n<p><a href=\"http:\/\/windowsvj.com\/wpblog\/wp-content\/uploads\/2010\/11\/image7.png\"><img loading=\"lazy\" decoding=\"async\" style=\"background-image: none; border-bottom: 0px; border-left: 0px; margin: 0px auto; padding-left: 0px; padding-right: 0px; display: block; float: none; border-top: 0px; border-right: 0px; padding-top: 0px\" title=\"image\" border=\"0\" alt=\"image\" src=\"http:\/\/windowsvj.com\/wpblog\/wp-content\/uploads\/2010\/11\/image_thumb7.png\" width=\"628\" height=\"195\" \/><\/a><\/p>\n<p>You get them stored in a zipped MHTML report page which can be sent off directly to the help desk.<\/p>\n<h4>How to Use Problem Steps Recorder<\/h4>\n<ul>\n<li>Go to Start Menu -&gt; <strong>Run<\/strong>.<\/li>\n<li>Type and select <strong>psr.exe<\/strong> and ENTER.<\/li>\n<\/ul>\n<p><a href=\"http:\/\/windowsvj.com\/wpblog\/wp-content\/uploads\/2010\/11\/image8.png\"><img loading=\"lazy\" decoding=\"async\" style=\"background-image: none; border-bottom: 0px; border-left: 0px; margin: 0px auto; padding-left: 0px; padding-right: 0px; display: block; float: none; border-top: 0px; border-right: 0px; padding-top: 0px\" title=\"image\" border=\"0\" alt=\"image\" src=\"http:\/\/windowsvj.com\/wpblog\/wp-content\/uploads\/2010\/11\/image_thumb8.png\" width=\"628\" height=\"199\" \/><\/a><\/p>\n<h5><\/h5>\n<p>MHT document would contain all the screenshots recorded at particular events.<\/p>\n<p><a href=\"http:\/\/windowsvj.com\/wpblog\/wp-content\/uploads\/2010\/11\/image9.png\"><img loading=\"lazy\" decoding=\"async\" style=\"background-image: none; border-bottom: 0px; border-left: 0px; margin: 0px auto; padding-left: 0px; padding-right: 0px; display: block; float: none; border-top: 0px; border-right: 0px; padding-top: 0px\" title=\"image\" border=\"0\" alt=\"image\" src=\"http:\/\/windowsvj.com\/wpblog\/wp-content\/uploads\/2010\/11\/image_thumb9.png\" width=\"628\" height=\"326\" \/><\/a><\/p>\n<h5><\/h5>\n<p>Apart from Screenshots additional details which describe each and every event including the programs and UI are stored in the MHT file which can be later on used to troubleshoot the problem.<\/p>\n<h5><\/h5>\n<h5><\/h5>\n<p><strong><em>Article as appeared in my free e-Book containing over 50 Tips &amp; Tricks for Windows 7<\/em><\/strong><strong> <\/strong>released by me on Windows 7 which covers tutorials, tips &amp; ticks, how-to-do\u2019s, New features, additional utilities &amp; much more to enhance your Windows 7 Experience.<\/p>\n<p><a href=\"http:\/\/windowsvj.com\/wpblog\/2009\/12\/windowsvj-xclusive-release-windows-7-tips-tricks-ebook\/\"><img loading=\"lazy\" decoding=\"async\" style=\"display: block; float: none; margin-left: auto; margin-right: auto\" title=\"W7btn\" border=\"0\" alt=\"W7btn\" src=\"http:\/\/windowsvj.com\/wpblog\/wp-content\/uploads\/2010\/10\/W7btn.png\" width=\"364\" height=\"210\" \/><\/a><\/p>\n<p>To download the e-book click the image above. To download <strong>Windows 7 RTM Enterprise 90-Day Evaluation download <\/strong><a href=\"http:\/\/www.softpedia.com\/get\/System\/OS-Enhancements\/Windows-7.shtml\"><strong>here<\/strong><\/a><strong>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the most troublesome issues of troubleshooting is to find out exactly how it happened and for what. Obviously, some processes are non-recoverable. For them you cannot repeat the process and risk hardware just because a troubleshooter wasn\u2019t able to understand where it had error. Here is a wonderful [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,14],"tags":[75,262],"class_list":["post-3067","post","type-post","status-publish","format-standard","hentry","category-tips-n-trix","category-windows-7","tag-features","tag-windows-7"],"_links":{"self":[{"href":"http:\/\/windowsvj.com\/wpblog\/wp-json\/wp\/v2\/posts\/3067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/windowsvj.com\/wpblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/windowsvj.com\/wpblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/windowsvj.com\/wpblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/windowsvj.com\/wpblog\/wp-json\/wp\/v2\/comments?post=3067"}],"version-history":[{"count":0,"href":"http:\/\/windowsvj.com\/wpblog\/wp-json\/wp\/v2\/posts\/3067\/revisions"}],"wp:attachment":[{"href":"http:\/\/windowsvj.com\/wpblog\/wp-json\/wp\/v2\/media?parent=3067"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/windowsvj.com\/wpblog\/wp-json\/wp\/v2\/categories?post=3067"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/windowsvj.com\/wpblog\/wp-json\/wp\/v2\/tags?post=3067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}