Is browsing always slow in Internet Explorer? Does it frequently stop responding (hang), or stop working (crash)? Do you receive error messages that indicate that Internet Explorer has “encountered a problem and needs to close”? Or that a Visual C++ “runtime error” has occurred in Iexplore.exe?
If so, then you might want to try resetting Internet Explorer. When you reset Internet Explorer settings, all add-ons and customizations are deleted, and you basically start with a fresh version of Internet Explorer. This article helps you reset Internet Explorer.
If the problem is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings.
To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
- Exit all programs, including Internet Explorer (if it is running).
- If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER:
inetcpl.cpl
If you use Windows Vista, click Start
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. Type the following command in the Start Search box, and then press ENTER:
inetcpl.cplThe Internet Options dialog box appears.
- Click the Advanced tab.
- Under Reset Internet Explorer settings, click Reset. Then click Reset again.
- When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
- Start Internet Explorer again.
Now go to the “Next Steps” section.
